Help & support

Updated 2026-10-13 · Besydo Team

Account help, privacy requests, safety reports and appeals: support@besydo.com

Location unavailable?

You can preview a place when location access is unavailable. Checking into a physical business requires a fresh accurate location near that branch. Accepted chats and friends remain available when you leave or hide.

Pictures and stories

Choose JPG, PNG or WebP. Besydo attempts to decode, resize and convert the picture before sending it. Damaged or unsupported files produce an error. Replace story opens your device picker; your current story stays until its replacement posts. Remove story ends access.

Sign-in devices

Me → Account lists recently used Besydo sessions. Revoke a device to stop it accessing Besydo; it will need to sign in again. Device labels describe the browser and platform, not a verified physical device.